Your Privacy
This Privacy Policy explains how we collect, use, and protect your personal information. We are committed to safeguarding the privacy of our users and ensuring transparency.
Information We Collect
Identity & KYC: Name, PAN, Aadhaar (e-KYC), date of birth, photo, and signature.
Contact Details: Email, phone number, and residential address.Financial Data: Income proof, credit scores, bank statements, and investment details.
Purpose and Data Usage
Loanlookers does not sell or rent your personal information (PI) for commercial purposes. However, by using our services, you agree to the following data practices:
- Data Sharing: We may share your information with affiliates, business partners, and service providers to facilitate your applications, process payments, and provide personalized services. In the event of a merger or sale, your data may be transferred to the successor entity.
- Legal Requirements: We may disclose your information to government agencies without prior consent when required by law for identity verification, fraud prevention, or legal compliance.
- Third-Party Products: When you apply for loans, cards, or mutual funds from third-party lenders on our site, your data is governed by their privacy policies. Loanlookers is not responsible for their practices.
- Communication: We use your info to send administrative notices, promotional offers, and tailored product alerts via email, SMS, or WhatsApp.
- Operational Use: Your data helps us improve our services, perform market research, troubleshoot issues, and protect against criminal activity.
- Partner Referrals: If you access our service via a partner’s website, your application details and status will be shared back with that partner.
- Account Credentials: To retrieve bank statements electronically, you may provide temporary account credentials. These are not stored in our system and are used only once.
- Location Data: We may use location-based services for personalized content, which you can opt out of via your browser settings.
Email & SMS Communications
Loanlookers and its partners send periodic updates via phone calls, emails, SMS, and WhatsApp alerts. While you can opt-out of promotional newsletters using the "unsubscribe" link in emails, you will continue to receive service-related alerts (like application status) as part of the core service.
Log Files
We automatically collect technical data such as IP addresses, browser types, and operating systems. This information is used to analyze trends, administer the site, and improve marketing and website functionality.
Tracking Technologies
Loanlookers uses cookies and similar technologies to track user movements and gather demographic data. You can disable cookies in your browser settings, though doing so may limit your access to certain website features.
Behavioral Targeting
We work with third-party advertisers who use cookies to track your browsing activities. This allows us to display personalized advertisements on our website and other platforms based on your specific interests.
Third-Party Disclosures & Consent
Your personal information is only shared with third-party providers (banks, lenders, insurers) when you explicitly apply for their products. Once shared, your data is governed by the third party's privacy policy. Loanlookers is not responsible for the privacy practices of these external providers.
Additional Policy Information
- Widgets: Our site features interactive mini-programs (e.g., news or music). These may collect your email or set cookies. This data is governed by the privacy policy of the company that created the widget, not Loanlookers.
- Single Sign-On (SSO): You may log in using services like Facebook or Open ID. These services authenticate your identity and may share your name and email with us to link your accounts.
- Social Media Integration: Using the "Like" button or social sharing may post your activity to your social profile and allow platforms like Facebook to track the pages you visit on our site.
- External Links: We provide links to third-party sites. If you submit information to those sites, your data is subject to their specific privacy policies.
Data Security Protocols
Loanlookers employs industry-standard safeguards to protect your information:
- Technical Safeguards: We use firewalls, SSL encryption, and secure authentication procedures to prevent unauthorized access.
- Physical Security: Our servers are housed in secure facilities requiring biometric recognition and 24/7 monitoring by security personnel.
- Internal Controls: Employee access is strictly limited. We use encrypted passwords that even our staff cannot recover, and backups are fully encrypted.
- Vulnerability Testing: We use advanced tools like Acunetix scans to identify and fix potential hacking risks.
Security Breach Response
In the event of a breach, Loanlookers follows a formal response process:
- Investigation: Incidents are recorded, analyzed, and corrected to prevent recurrence.
- Evidence & Audit: We secure audit trails for legal evidence, regulatory compliance, and insurance claims.
- Stakeholder Communication: Relevant internal teams and partners are notified based on the severity of the incident.
- Reporting: A post-incident analysis is shared with top management to ensure long-term system integrity.
Secure Communication
Every communication between your device and the Loanlookers website containing personal information is fully encrypted. This is designed to prevent eavesdropping, tampering, or forgery of your data during transmission.
Credential Confidentiality
You are solely responsible for maintaining the security of your Login ID and Password. To protect your account, please follow these guidelines:
- No Third-Party Sharing: Do not provide your credentials to anyone.
- Immediate Reporting: If you suspect your login details have been stolen or compromised, contact us immediately at info@loanlookers.com.
- Liability: Loanlookers is not responsible for unauthorized access resulting from your failure to keep your credentials private or any violation of our Terms of Use.